SUPPORT

AccelerDoc Support

We're here to help with questions about AccelerDoc, account access, referral processing, and using the platform.

Need help?

For support requests, please contact the AccelerDoc team by email. Include your name, organization, and a brief description of the issue or question so we can respond efficiently.

For issues involving a specific referral or document, please do not include unnecessary patient information in your initial email. We may request additional information through an appropriate secure channel when needed.

Support Email
info@accelerdoc.com
Website
accelerdoc.com
1

Describe the issue

Tell us what happened, what you were trying to do, and any relevant error message.

2

Provide context

Include your organization and, when appropriate, the affected workflow or feature.

3

We'll follow up

Our team will review your request and respond with next steps or additional questions.

Privacy reminder: Please avoid sending sensitive patient or healthcare information by ordinary email unless AccelerDoc has specifically provided an appropriate secure method for doing so.

Need to reach us?

Send your support question to the AccelerDoc team and we'll follow up with you.

Email Support →